Social Media Customer Happiness Expert

Lil Shameless Plug is hiring!

Social Media Customer Service & Happiness Expert

 (Fully Remote Contract Position, 10 Hours/week)

Lil Shameless Plug is looking for a Social Media Customer Happiness Expert to support our social media management team for 10 hours per week. This role has the potential to grow to 20 hours per week within the next year.

At Lil Shameless Plug we help businesses who know they need social media to grow their business but can’t stand doing it themselves create a thriving community online. 

That’s where you come in. 

The Deets:

Starting Pay: $16 – $20/hour based on experience 

10 hours/week to start, position will grow as our company grows 

This is the perfect opportunity for you if…

  • You LOVE social media. Like, really really love it.
  • You know how to use and understand engagement strategies for Facebook, Instagram, Twitter, LinkedIn, and Pinterest (and are open to learning new skills and new platforms as the need arises).
  • You are constantly learning. 
  • You would be fulfilled knowing that you are helping small businesses thrive. 
  • You are able to juggle multiple brand identities at once.
  • You have a thorough understanding of the English language.
  • You have your own smartphone and laptop.

Your daily duties would include but are not limited to…

  • Daily Engagement (DM’s, respond to questions and comments)
  • Daily Outreach (help our clients expand their communities to new people)
  • Manually publish posts when they are scheduled to go out

Required skills and qualities:

 Strong attention to detail — you double check your work and avoid small mistakes

 Expert mastery of the English language and a thorough understanding of when it’s appropriate to use slang

Highly organized — you know how to multi-task and could easily switch between client accounts

 Highly responsive with excellent follow-through and follow-up — our clients customers happiness is your number one priority

 You are a self starter – We will provide you with the outline of what you need to do but you will be in charge of your day to day implementation

 You have used and would consider yourself a pro at Instagram, Facebook, Twitter, LinkedIn and Pinterest

One Mandatory Meeting/Week on Tuesday’s at 8 AM PT / 11 AM ET. You must be able to attend this meeting on a weekly basis.

BONUS Skills to have…

You speak Spanish and English fluently

You love popular culture and are adept at using memes 

You’ve used Later, Meet Edgar, Tailwind or Commun.it before

How To Apply

To apply, email a personal cover letter in the body of your email and attach a pdf of your resume to getsocial@lilshamelessplug.com Please highlight how your specific experience and skill set meet the qualifications mentioned above.

COVID-19 considerations:

This is a fully remote role where you can work from the comfort and safety of your home.

Detail Oriented VA

Lil Shameless Plug is hiring!

In Search of a Detail Oriented VA

You Are: 

A detail oriented human who loves to close loops and organize!

We Are: 

A social media management company and school embarking on our 8th year in business. We love to help small businesses create an online presence and cultivate their community online.

This job is for you if…

  • You love to keep people organized and on task.
  • A zeroed out inbox brings you great peace. 
  • Color coded calendars make you super happy. 

Must Have Skills (the following qualifications are a must):

  • knowledge of Mac computer programs
  • Email inbox organization and response
  • Meeting, appointment, and training scheduling, planning, preparation. Confidence with Acuity and Google Calendars.
  • an excellent ability to multitask
  • love working on a team that helps small businesses find huge success!
  • you’ve used Trello as a Project Management Software
  • you’ve used Drip or other newsletter software
  • fluent in Twitter, Instagram, Facebook, LinkedIn, YouTube, and Pinterest
  • at least 2 years experience working in an office
  • you’ve worked on a team that has launched on online course
  • mastery of English Grammar
  • you’re a punctual princess (or prince)
  • a real detail-a-holic — you doublecheck your work and avoid small mistakes

Nice to Have Skills / Plus’s:

  • basic wordpress knowledge
  • graphic design skills (Canva+)
  • research speaking opportunities (podcasts/in person when we can)
  • Business goal planning

To apply, email a personal cover letter in the body of your email and attach a pdf of your resume to getsocial@lilshamelessplug.com Please highlight how your specific experience and skill set meet the qualifications mentioned above.

Administrative Assistant

Lil Shameless Plug is hiring!

Administrative Assistant Great at Detail Magic!

If you are looking for a flexible, work-from-home, part-time position in a creative field, this might be just the place for you. 

In your role as Administrative Assistant for Lil Shameless Plug, you’ll be working closely with Lauren.  Your duties will range from managing Lauren’s inbox, customer service and scheduling to following up on team project deadlines.

Lil Shameless Plug helps small businesses create a community online so they can thrive IRL and we need someone to make sure the train is running smoothly and on time.

The Deets:

Starting Pay: $17 – $22 / hour based on experience 

10 hours/week to start, position will grow as our company grows (we doubled our client list last year)

One non-negotiable team meeting per week at 4 PM PT / 7 PM ET that usually last about 30 minutes.

This job is for you if…

  • You love to keep people organized and on task.
  • A zeroed out inbox brings you great peace. 
  • Color coded calendars make you super happy. 

Must Have Skills

(the following qualifications are a must)

 knowledge of Mac computer programs

 Email inbox organization and response

Confidence with Acuity and Google Calendars for client meeting, appointment, and training – scheduling, planning, preparation 

 An excellent ability to multitask

 A seeker of knowledge – we’re always learning new things. What are you excited about learning next for your life or your biz? 

 Love working on a team that helps small businesses find huge success!

You’ve used Trello or another Project Management Software

 You’ve used Drip or other newsletter software

 Have at least 2 years experience working in an office

 You’ve worked on a team that has launched on online course

 Mastery of English Grammar

 You’re a punctual princess (or prince)

 A real detail-a-holic — you double check your work and avoid small mistakes

Nice to Have Skills / Plus’s

Basic WordPress knowledge

Graphic design skills (Canva+)

Research speaking opportunities (podcasts/in person when we can)

Business goal planning

How To Apply

To apply, email a personal cover letter in the body of your email and attach a pdf of your resume to getsocial@lilshamelessplug.com Please highlight how your specific experience and skill set meet the qualifications mentioned above.